In the second in this series of blog posts, I would like to tell you about my journey into metrics; what difficulties I had, what I learned about the use of metrics, and how metrics will help to improve the chance of successul change.
The third Kanban practice tells us to “Measure and Manage Flow”. When I started to use Kanban, I had my dificulties with this. First, I wasn’t sure whether it would be okay to measure performance of my team (hint: it’s about measuring the performance of the system, not the team) and second of all, I just didn’t know where to start. Nonetheless, I gave it a try and was confronted with the question: “What should I measure?”. Continue reading Evolving Scrum with Kanban #2 – Measure What?